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Help Center
Frequently Asked Questions
Getting Started
Guides & Videos to help you get started
Company Profile
Foreign Exchange & Payments
Market Discovery
Partnering
Opportunity posting
Shortlists
Find Partners
Connection Requests
My Partners
Collaborating
Business Plans
Workspace Tools
Settings & Subscription Management
Billing & Subscription
Frequently Asked Questions
Foreign Exchange and Payments
Access and Subscription
Find partners
Partner Collaboration
Policies, Terms and Security
Status, Maintenance & Updates
Release notes
Dashboards
Frequently Asked Questions
Get answers on FAQs
How do I contact support?
New Free Trial Offer for All myCaribou Users
Foreign Exchange and Payments
How long can I lock in a rate for?
Do you require a down payment or any collateral for a future rate to lock it in?
What is a hedge transaction?
What is a spot transaction?
Are there any additional fee's to lock in a future rate?
Is there a minimum transaction size required to exchange funds?
Can I send payments using myCaribou?
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Access and Subscription
Unable to verify email address when signing up
How do I sign up for myCaribou?
I deactivated a user’s account by mistake, how do I restore it?
Find partners
How do I find partners in myCaribou?
Who can I add to a shortlist
Partner Collaboration
Who can I add to a Workspace?
Why can't I have more than one active Scorecard?
How do I remove users from a Workspace?
What are project buckets?
