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Help Center
Frequently Asked Questions
Getting Started
Guides & Videos to help you get started
Company Profile
Foreign Exchange & Payments
Market Discovery
Partnering
Opportunity posting
Shortlists
Find Partners
Connection Requests
My Partners
Collaborating
Business Plans
Workspace Tools
Settings and Preferences
Frequently Asked Questions
Foreign Exchange and Payments
Access and Subscription
Find partners
Partner Collaboration
Policies, Terms and Security
Status, Maintenance & Updates
Release notes
Dashboards
Frequently Asked Questions
Get answers on FAQs
How do I contact support?
Foreign Exchange and Payments
How long can I lock in a rate for?
Do you require a down payment or any collateral for a future rate to lock it in?
What is a hedge transaction?
What is a spot transaction?
Are there any additional fee's to lock in a future rate?
Is there a minimum transaction size required to exchange funds?
Can I send payments using myCaribou?
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Access and Subscription
Unable to verify email address when signing up
How do I sign up for myCaribou?
I want to upgrade my subscription
Where can I view my subscription details?
How do I change my subscription terms?
How do I cancel my subscription?
I deactivated a user’s account by mistake, how do I restore it?
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Find partners
How do I find partners in myCaribou?
Who can I add to a shortlist
Why should I update my Company Profile?
Partner Collaboration
Who can I add to a Workspace?
Why can't I have more than one active Scorecard?
How do I remove users from a Workspace?
What are project buckets?