1. Help Center
  2. Settings and Preferences

How to reset your password

Your security is important to us, follow these easy steps to reset your password

To reset your password, follow these steps:

1

  • Next click "Send verification code" to verify your e-mail address

2

  • Verify your inbox and check for an e-mail from myCaribou with a secure 6-digit code. Copy that into the verification code field and click "Verify code" to proceed

3

  • After the code verification, a message saying your e-mail address has been verified will appear. Click "Continue"

4

  • Input your new password in both fields and click "Continue"
  • Back on the login page, input your new credentials and access your account