1. Help Center
  2. Settings & Subscription Management

How to reset your password

Your security is important to us, follow these easy steps to reset your password

To reset your password, follow these steps:

1

  • Next click "Send verification code" to verify your e-mail address

2

  • Verify your inbox and check for an e-mail from myCaribou with a secure 6-digit code. Copy that into the verification code field and click "Verify code" to proceed

3

  • After the code verification, a message saying your e-mail address has been verified will appear. Click "Continue"

4

  • Input your new password in both fields and click "Continue"
  • Back on the login page, input your new credentials and access your account