Quick Links
What happens when my Free Trial ends?
How do I upgrade my subscription?
How do I cancel my subscription?
How do I edit my billing information?
What happens when my Free Trial ends?
When your free trial ends, you’ll be prompted to select a plan. We offer both free and paid plans.
View a detailed breakdown of what is included with each plan:
Pricing for Manufacturers - myCaribou (cariboumed.com)
Pricing for Distributors - myCaribou (cariboumed.com)
How do I upgrade my subscription?
- Click your name on the bottom left corner of the screen
- Select “Billing & Users”
- Note: Administrator access is required to access this tab.
- From this screen, you can upgrade your available licenses from the License Summary table.
- Please note that pricing is per license (individual user).
How do I cancel my subscription?
- Click your name on the bottom left corner of the screen
- Select “Billing & Users”
- Note: Administrator access is required to access this tab.
- Click Manage Account & Subscriptions
- On the following screen, click “Cancel subscription”
- After cancelling a paid plan, your account will be downgraded to a free Basic plan.
How do I edit my billing information?
- Click your name on the bottom left corner of the screen
- Select “Billing & Users”
- Note: Administrator access is required to access this tab.
- Click Manage Account & Subscriptions
- On the following screen, click “Edit” next to your Billing Information